Shipping policy

Shipping

Thank you for choosing a piece that carries memory.

Once your order is placed, you’ll receive a confirmation email within 1–2 business days and someone from our team will be in touch with updates or your tracking details.

Most of our charms and pieces are made to order, just for you. If your item is in stock, it will ship out right away. If it’s not, we begin crafting it with typical lead times of 4-6 weeks.

If your delivery is time-sensitive, feel free to reach out and we’ll always do our best to accommodate special timelines.

EU shipping

We ship with love and we ship for free, wherever you are in the EU.

We ship via trusted partners like FedEx or DHL. All our packages are fully insured, and we require a signature on delivery to make sure your piece arrives safely, straight into your hands.

UK shipping

We ship with love and we ship for free, even to our UK customers. All taxes and duties are on us (Delivered Duty Paid), so the price you see is the price you pay.

All our packages are fully insured, and we require a signature on delivery to make sure your piece arrives safely, straight into your hands.

India shipping

We ship with love, across India for free.
Your order will arrive safely and securely, fully insured and signature-required upon delivery. The price you see is the final price, so no extra duties or hidden costs, just your jewel coming home to you.